Company: Circana
Job Responsibilities:
- Identify and troubleshoot trends in the data in a timely and efficient manner.
- Address client queries received through our Operations Client Services team as well as other external parties.
- Develop strong working relationships with international colleagues across multiple functions.
- Drive process improvement everyday by identifying and implementing changes that will advance quality and/or efficiency.
- Ensure the root cause of any issue has been identified and create preventative measures to avoid future risks.
- Collaborate closely with Manager on projects and technical issues which are outside of the day-to-day activities.
- Actively engage with those in and out of production on challenges and suggested improvements to process/timing.
Requirements:
- Must be comfortable working against tight deadlines and unexpected challenges. Although we strive to keep to a standard workday, there will be occasions where there is an unexpected challenge that requires our staff to be flexible with their hours. This could include an extension of their workday.
- Naturally rigorous and organized, you possess solid problem solving and decision-making skills.
- Enthusiastic and open to learn technical processes.
- Collaborative approach to working and effective communication skills to comprehend and articulate issues.
- Self-directed; strong ability to work independently, to troubleshoot and resolve issues. Ideally experience in an environment working and collaborating across time zones.
- Anticipate issues and takes appropriate action immediately. An analytical thinker who makes considered decisions and involves the right people.
- Ambitious to perform well and to assist others, when possible, to improve performance.
- Keen sense of ownership and accountability for tasks.
- A relevant college degree, with demonstrated course work related to data analytics or like.
- Work experience which demonstrates your knowledge level, your collaborator skills, and flexibility. This includes experience working in a retail environment.
- Solid knowledge of MS Office (Excel, Word, PowerPoint) required. Knowledge of Power BI a plus.
Location:
This position can be located in the following area(s): India
Apply Link: https://jobs.circana.com/careers/apply?pid=1133911082772
