Title : Analyst – Data Analytics Agentic
Location : Gurugram (Hybrid)
Skills : Data Science, Machine Learning, Generative AI
Roles and Responsibilities :
- Develop hands-on Generative AI and Data Science solutions to solve complex and unstructured business problems across GCS.
- Design, build and experiment with LLM-powered solutions using techniques such as prompt engineering, Retrieval-Augmented Generation (RAG), embeddings, semantic search and vector-based retrieval.
- Develop and experiment with agentic AI workflows that can reason over context, leverage relevant data and tools, and support analytical and business decision-making.
- Develop and apply evaluation approaches for GenAI solutions across dimensions such as response quality, relevance, consistency and business effectiveness, with appropriate consideration for responsible AI, controls and governance.
- Apply Machine Learning and statistical techniques alongside Generative AI to develop fit-for-purpose solutions for customer acquisition, engagement, targeting, personalization, measurement and other business opportunities.
- Explore structured and unstructured data from multiple sources to identify relevant signals and develop innovative approaches that transform data into actionable insights and AI-powered solutions.
- Prototype, test and refine emerging GenAI techniques and collaborate with Technology, Capabilities and other partner teams, as appropriate, to support development of scalable solutions.
- Explore emerging LLMs, GenAI techniques and frameworks and assess their applicability to relevant GCS business and analytical problems.
- Work with business partners and other stakeholders to understand business needs, structure analytical problems and translate them into appropriate Data Science and GenAI approaches.
- Define appropriate analytical measures and success metrics, evaluate results and communicate findings, limitations and recommendations clearly to technical and non-technical stakeholders.
- Contribute to the development of reusable GenAI approaches, analytical assets and learnings that can support applications across AIM.
- Demonstrate curiosity and willingness to challenge the status quo; bring innovative thinking to generate insights, alternatives and opportunities for business success.


