Company: Metro Global Solution Center (MGSC)
Your Responsibilities:
- Collaborate with central data experts and domain specialists to stabilize and evolve dashboards.
- Build and maintain dashboards that surface business-critical metrics such as order behavior, banner engagement, and search trends.
- Partner with Squad Leads to proactively discover new data use cases and drive initiatives that support product and operational goals.
- Own the scheduling and reliability of queries and dashboards, ensuring consistent performance and data availability.
- Act as a peer and data advisor to cross-functional teams, including senior leadership, product squads, and internal users.
- Translate complex datasets into compelling narratives and visualizations that support decision-making and strategic planning.
- Consolidate and provide customer data to M.SHOP teams, supporting both customer and employee login flows.
- Promote data literacy and empower teams to use data effectively in their daily work.
Qualifications:
Required key competencies and qualifications:
- Proven experience in a Data Analyst role, ideally within agile, cross-functional environments.
- Strong analytical and conceptual thinking, with a talent for solving complex problems.
- Expertise in data visualization and storytelling, with hands-on experience using tools such as Looker Studio (preferred), MicroStrategy, or Tableau.
- Intermediate to advanced SQL skills, with a track record of querying large datasets in BigQuery.
- Solid understanding of centralized data platforms and the Google Cloud Platform (GCP) ecosystem, including IAM concepts.
- Familiarity with core statistical concepts, including summary statistics and outlier detection.
- Proactive, self-aware, and customer-oriented mindset, with a positive and collaborative attitude.
- Excellent communication skills in English, both written and verbal.
